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Use of artificial or pre-recorded voice

Robot with Headphones at Desktop Computer

One of the most common types of class action brings suit against telemarketers under the Telephone Consumer Protection Act (TCPA). In this case, the complaint alleges that LendUp Global, Inc. violated the TCPA by contacting consumer cell phones using an automatic dialing system and/or an artificial or prerecorded voice.

Robot Making Telephone Call

This settlement resolves a class action against Oasis Power, LLC, which does business as Oasis Energy, and its affiliates Censtar, Electricity Maine, Electricity NH, Major Energy, Perigee, Provider Power Mass, Spark, and Verde.

Cox Communications Logo

Cox Communications is paying more than $10 million to settle a class action alleging it violated the Telephone Consumer Protection Act (TCPA). The complaint alleged that Cox placed calls to consumer cell phones, using automatic dialing systems or an artificial or prerecorded voice, even though the consumers were not Cox customers.

Wells Fargo Logo

Wells Fargo is paying well over $17 million to settle a class action relating to a series of calls or text messages sent to consumer cell phones. The complaint alleged the bank placed these calls with automatic dialing systems or artificial or prerecorded voices in violation of the Telephone Consumer Protection Act (TCPA).

Letters "TCPA" and Concentric Circle Design

Creditors do have a right to contact their debtors—but they do not have a right to do it in ways that violate the Telephone Consumer Protection Act (TCPA) and they do not have the right to make repeated calls to wrong numbers. The complaint for this class action alleges that CCS Financial Services, Inc violated the TCPA by using prerecorded messages and automatic dialing systems to call consumer cell phones.

iHOUSEweb Logo

When Congress was considering what to do about telemarketing calls, it found that “the evidence presented to Congress indicates that automated or prerecorded calls are a nuisance and an invasion of privacy, regardless of the type of call.” The complaint for this class action alleges that iHOUSEweb, Inc. nevertheless tries to gain customers by telemarketing to them on their cell phones.

Bank of America Sign and Logo in Front of Branch

Financial institutions may telephone consumers to try to collect debts. What they may not do is call consumers’ cell phones using automatic dialing systems, unless they obtain prior express written consent. So says the Telephone Consumer Protection Act (TCPA). The complaint for this class action claims that Bank of America Corporation did indeed use automatic dialing systems to contact consumer cell phones, even after a consumer’s lawyer told it to stop.

Enagic Ad with Water Background

The class action resolved by this settlement alleged that Enagic USA, Inc. violated the federal Telephone Consumer Protection Act (TCPA)—specifically, that it called consumer phones using an automatic dialing system or artificial or prerecorded calls without first getting the consumers’ consent.

Letters TCPA and Concentric Circle Design

ICOT Hearing Systems, which does business as ListenClear, is resolving a class action via a $1.2 million settlement. The complaint alleged that the company violated the Telephone Consumer Protection Act (TCPA) by making calls to consumers using an artificial or prerecorded voice without the consumers’ permission.

Policeman Reaching Out of Cell Phone

The Telephone Consumer Protection Act (TCPA) places limitations on how businesses may contact consumers. These limitations are valid for debt collectors as well. The complaint for this class action alleges that Eagle Recovery Associates, Inc. ignored an attorney’s letter in order to contact the plaintiff in this case, in violation of the TCPA.

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