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Unlawful Subscription Renewal

SeaWorld Ride at San Antonio, Texas Theme Park

SeaWorld is paying $12 million to settle a class action claiming that it breached contracts when it automatically renewed EZpay contracts with passholders. The EZpay contracts allow consumers to make monthly payments for yearlong passes to SeaWorld theme parks. The complaint alleged that renewals in some cases also violated the Electronic Funds Transfer Act (EFTA).

Sample Monthly Box of Workout Clothing from Yoga Club

It seems that anything can be sold by subscription these days. Yoga Club, LLC sells yoga workout clothing and related products and offers a service that sends subscribers a three-piece yoga outfit each month. But the complaint for this class action claims that the company does not obey California’s laws for subscription or continuous service agreements.

Box from Le Tote

Le Tote, Inc. is one of a growing number of companies who provide goods and services by subscription or continuous service agreements. But the complaint for this class action alleges that Le Tote sells to consumers in California without obeying California laws on laws on automatic subscription renewal or continuous service agreements.

Apollo Box Moon Light

Many companies now sell their products by subscription or continuous service agreements. They offer not only music or news but also clothing and home décor products, and at times consumers are not aware that they have signed up for more than their original purchase. The complaint for this class action alleges that Apollo Box, Inc. violated California laws on the automatic renewal of subscriptions or continuous service agreements.

Phone with Brain.fm App on Screen

Among California’s consumer protection laws is one that limits the way companies can renew customer subscriptions. The complaint for this class action alleges that Brain.fm, Inc. did not follow that law and charged customers’ payment methods for ongoing deliveries of service without fulfilling the details of the law.

Simple Habit on Phone Screen

One of California’s many consumer protection laws deals with the way companies can renew customer subscriptions. The complaint for this class action alleges that Simple Habit, Inc. did not follow that law and made charges to customers’ payment methods for ongoing product shipments or deliveries of service, without obtaining those customers’ consent.

Crunch Waterfront Fitness Club

Like a lot of health or fitness clubs, Crunch Waterfront operates on a membership basis. But the compliant for this class action claims that the club did not obey laws governing health club memberships and/or renewing such memberships without the members’ approval. 

Adore Me Box, Two Bras, and Panties

How would you like to buy an item online—some Adore Me underwear, for example—and find out, months later, that the company charged you each month for more underwear? No, it hasn’t sent you anything, but you’re welcome to pick something out for the money it’s already taken from you. It claims that when you made your purchase, you signed up for a “subscription.”

Rivals.com Logo

Yahoo! Inc., doing business as Rivals.com, has agreed to a settlement in a class action that claims the company violated California state laws. The complaint said that the company automatically renewed subscriptions in a way that violated California’s Automatic Renewal Law, failing to notify customers that they would be charged automatically on a recurring basis. 

eFax Logo

Are you an Internet fax subscriber who noticed changes to your account that you did not give permission for? We’re investigating Internet fax company J2 Global, which may have been meddling with customer accounts in various ways: by transferring customers to a different J2 provider, by attempting to lock in subscriptions via automatic renewals, by signing them up for more expensive programs or adding services that customers have not approved, and by making it difficult for customers who choose to leave to take their fax numbers with them. 

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