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Unfair Services

Stages of Beauty Product

Stages of Beauty’s website sells skin improvement products designed for specific decades of life and offers to deliver products on a subscription basis as well. However, Plaintiff Matthew Lopez claims that the company does not follow California law regarding the automatic renewal of subscriptions. The laws require the following: Before the consumer clicks the button to agree to a company’s subscription agreement, the company must present the automatic renewal terms in a “clear and conspicuous manner … in visual proximity” to the request for agreement. Before charging a customer’s credit or debit card for an automatic renewal, the company must get the consumer’s affirmative consent. The company must also provide an acknowledgement that contains the terms, the cancellation policy, and information on how to cancel the subscription, in a way that can be retained by the consumer.

iPhone and Uber

Uber has consented to settle a class action alleging that it made misrepresentations or omissions in explaining its Safe Rides Fee and its background check process for drivers.

Debt Collection

According to the complaint for this class action, Plaintiff Patrick Ames stopped by a T-Mobile to compare its prices with his current services plan, only to later find T-Mobile pursuing him to collect the “debt” he owed for services he did not sign up for.

Car Made of Dollars

High interest rates on payday or title loans are sometimes justified by the claim that such loans are made only for short terms. But TitleMax of New Mexico, the complaint alleges, charged plaintiff Jesse Romero high interest rates on a loan that was to amortize over twenty-four monthly payments, so that he would pay $4,056.09 in interest on a loan of only $1,940.44 or be required to pay back $309 for every $100 he borrowed. The complaint alleges that TitleMax misrepresents to borrowers the ease of paying off loans, the chances of repossession, and the cost of the loan, and that in targeting the poor, TitleMax targets its “business practices to those least able to survive them.”

Web.Com Logo

California has detailed regulations about the requirements for automatic subscription renewals or renewals of continuous services, and the complaint for this class action alleges that Web.Com Group violated them, making automatic renewals and charging consumers’ credit or debit cards or accounts without obtaining proper, affirmative consent, and without an acknowledgement that would allow them to cancel easily.

Employee Termination

This class action alleges violations of the Fair Credit Reporting Act (FCRA) by JD Palatine LLC and Healthcare Services Group, Inc. in connection with a consumer report. First, the complaint alleges, JD Palatine issued a report containing outdated adverse information. Second, it claims, Healthcare Services Group took adverse action without giving the subject sufficient and timely notification, a copy of the report, and a summary of rights under the FCRA, so that she was unable to correct the errors in the report.

GateHouse Media has settled a class action alleging that it violated Massachusetts law by engaging in deceptive business practices and not adequately disclosing surcharges associated with “premium” publications such as Lens magazine.

This agreement settles three California class actions alleging that HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc. violated CIPA by recording or monitoring telephone calls to cardholders without the cardholders’ consent. 

image of belford hs logo

The plaintiffs in this lawsuit allege that Belford High School claimed to be accredited, yet it is not a real school, has never been accredited, and has never had authority to issue high school diplomas.

image of brookdale logo

This class action lawsuit claims that Brookdale Senior Living has engaged in a scheme through its “Resident Assessment System” that defrauds the seniors, people with disabilities, and families that relies upon its services.

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