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MyFord Touch Malfunction Multi-State Settlement

Closed Settlement Statement: 
According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.
Settlement Structure: 
Case Summary: 

Ford Motor Company has chosen to settle a class action about the MyFord Touch and MyLincoln Touch information and entertainment systems installed in many Ford and Lincoln vehicles. The complaint alleged that the systems are defective and do not work properly. Among the problems are that they will not respond to voice commands, do not connect to a cell phone or other mobile device, give incorrect directions or an incorrect location for the vehicle, loses the ability to operate the rearview camera or defroster, or freezes or crashes. 

Docket Number: 
Class Period: 
Friday, August 9, 2013
Filing Deadline: 
Tuesday, September 24, 2019
Objection Deadline: 
Friday, September 20, 2019
Exclusion Deadline: 
Friday, September 20, 2019
Final Approval Hearing: 
Thursday, November 21, 2019
MyFord Touch System