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Refusal to Honor Warranty

Oil Change

McGowan Enterprises, Inc. (MEI) has agreed to settle a class action alleging that it included an illegal tying provision in its LifeTime Engine Guarantee. The provision requires that the owners of the covered engine have the oil changed professionally once every four months or 4,000 miles, whichever comes first, and requires that the oil used be Castrol brand.

Lia Sophia Starter Kit

This settlement resolves a class action against Act II Jewelry, LLC, formerly known as Lia Sophia.

Facade of Fry Store

Fry’s Electronics advertised the sale of computer graphics cards with warranties, but the complaint for this class action questions whether it intended to honor the warranties. Ramos bought an open-box graphics card for which Fry’s claimed it would honor the manufacturer’s warranty, but when the card malfunctioned, Fry’s refused to replace the card or refund the purchase price, on the grounds that Ramos had not registered the card with the manufacturer. However, the papers needed for the registration are only available to buyers of brand-new cards.