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Investigation

ATM Screen Announcing Non-Sufficient Funds

Has your bank charged you more than one non-sufficient funds (NSF) fee on the same item? Did the bank refuse a transaction, charge you for not having enough money in your account, then try the transaction again on its own—and charge you for it again? 

Cancer Patient Undergoing Treatment

When is it a bad idea to give someone with a serious disease hope? When you’re highlighting an atypical case so that it’s false hope, says the group Truth in Advertising (TINA.org). It’s talking about commercials for cancer treatment centers that use testimonials from patients who recovered, even though the chances of survival with certain kinds of cancers may be slim.

Adore Me Box, Two Bras, and Panties

How would you like to buy an item online—some Adore Me underwear, for example—and find out, months later, that the company charged you each month for more underwear? No, it hasn’t sent you anything, but you’re welcome to pick something out for the money it’s already taken from you. It claims that when you made your purchase, you signed up for a “subscription.”

Can of Bang Energy Drink

Do you drink Bang energy drinks? Is Bang truly “the healthiest energy drink” as its maker, VPX, claims? According to a lawsuit filed by Monster Energy Company, it’s just a lot of hype, meant to deceive consumers. The lawsuit claims damages to Monster, but it offers nothing to consumers who have been paying $2 and up per can. We’re investigating to see if a class action is needed. 

Small Modal House on Top of Calculator

If you’re a homeowner, chances are you’re required to pay certain yearly expenses, like your property taxes or your homeowner’s insurance, to your mortgage lender. You pay a little every month, and then once a year the lender pays the tax office or insurance company on your behalf. In eleven states, lenders are required to pay interest to borrowers on the amounts stored in the escrow accounts during the year. However, it seems that not all lenders are doing this.

Ingenuity SmartClean Trio Elite 3-in-1 High Chair

When a manufacturer says an item can be washed in the dishwasher, that may be a big selling point, particularly if it’s an item connected to little ones and food. But it looks like certain Ingenuity baby or toddler seat parts warp or shrink when put in the dishwasher, despite what the company may have said. 

State Farm Logo

Do you live in California and have a State Farm whole life insurance policy? Is it a flexible-premium, adjustable-rate policy bought in 1994 or later? If so, you may be paying too much for it, based on an incorrectly-figured cost of insurance.

2015 GMC Sierra 2500 Truck

Do you own or lease a 2014 GMC Sierra 1500 light-duty truck or a 2015 GMC Sierra 1500, 2500, or 3500 truck? Are you finding that the headlights don’t put out enough light at night, particularly in dark areas? Have you been unable to get a real fix for this problem from General Motors (GM)?

Patient Lying on Gurney, Being Wheeled Through Hospital

Have you been treated at an in-network hospital or emergency room that accepts your insurance, only to receive a surprise bill from out-of-network personnel or services? Have you presented your insurance card, paid your deductible, coinsurance or copayment, and then still received a bill for thousands of dollars that you had no idea you would owe? 

Kia Motors Finance Logo

Did you buy a vehicle through a loan with Kia Motors Finance (or Hyundai Capital America, Inc.)? Was that vehicle later repossessed? Were you treated fairly and honestly by Kia Finance in relation to the repossession? Recently, some consumers have claimed that Kia Finance does not observe all provisions of state laws during and after repossession. 

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