Harassing or Repeated Telephone Calls
Debt collectors may contact a consumer debtor by picking up a receiver and dialing a number individually. What they may not do is call consumer cell phones using automatic dialing equipment, according to the Telephone Consumer Protection Act (TCPA). This class action brings suit against Direct Energy Services, LLC under the TCPA and the Texas Debt Collection Act (TDCA).
The complaint for this class action brings suit under the Telephone Consumer Protection Act (TCPA) but also under California’s Rosenthal Fair Debt Collection Practices Act (RFDCPA). It claims that American Medical Response Ambulance Service, Inc., which does business as AMR, placed debt collection calls in ways that violate the two laws.
Debt collectors are not permitted to use any means they choose to hound a consumer debtor into paying. While the federal Fair Debt Collection Practices Act lays down some ground rules, state laws may be even stricter. The complaint for this class action alleges that Select Portfolio Servicing, Inc. (SPS) violated the Massachusetts Consumer Protection Act (MCPA) and the Massachusetts Debt Collection Regulations (MDCR) by calling consumers as many as eight times in a week.
This double-barreled class action claims violation of both the Telephone Consumer Protection Act (TCPA) and the Texas Debt Collection Act (TDCA). The complaint alleges that Peter A. KLC and Associates, PLLC, which does business as Paramount Acceptance, violated both these laws in placing debt collection calls to consumers’ cell phones.