Failure to properly investigate/correct errors on credit report
Because consumer credit reports are increasingly important these days, it is also important that company reports about outstanding loans be accurate. The complaint for this class action alleges Wells Fargo, NA continued to report a debt that had been paid off, despite the consumer’s attempts to get the debt removed from her credit report.
Consumer reporting agencies (CRAs) play an outsize role in people’s lives these days, with even prospective employers and landlords asking for consumer reports. The Fair Credit Reporting Act (FCRA) governs the activities of CRAs and also of the companies known as furnishers that provide information to CRAs. The complaint for this class action alleges that BMW Financial Services NA, LLC has furnished erroneous negative and derogatory information on consumer credit reports and has failed to properly investigates disputes.
Identity theft is becoming an ever-larger problem, with the increasing number of data breaches and their increasing size. The complaint for this class action alleges that Experian Information Solutions, Inc. failed to note on a consumer report that an account with VW Credit, Inc. was disputed, and that it thereby violated the Fair Credit Reporting Act (FCRA).
With more and more parties insisting on obtaining credit reports, not just for prospective borrowers but also for prospective tenants and employees, it’s clear that credit reports must be accurate. The complaint for this class action alleges, however, that Bank of America, NA has reported “erroneous negative and derogatory information” on customers to credit reporting agencies. It brings suit under the California Consumer Credit Reporting Agencies Act (CCCRAA).
For the consumer reporting system to work properly, it’s important that reporting agencies be held to standards of accuracy. The Fair Credit Reporting Act (FCRA) sets out rules for reports and their use. However, the complaint for this class action alleges that TransUnion, LLC reported that certain consumers owed debts that had been forgiven in a class action.
Because of the increasing importance of credit reports these days, consumers must work to maintain good credit ratings. Unfortunately, they must also work to make sure the information handed out by the reporting agencies is accurate. This class action alleges claims against debt collector Select Portfolio Servicing, Inc. (SPS), for continuing to send out inaccurate information, and the three major credit reporting companies, for continuing to report it without conducting a proper investigation.
Plaintiff Christopher Carroll went through a Chapter 13 bankruptcy in November 2011, with an Order of Discharge entered in March 2017. According to the complaint for this civil action, however, the reporting submitted for his mortgage by Regions Bank, Inc. (Alabama) and published by Equifax Information Services, LLC still contains errors relating to the bankruptcy. Carroll disputed the entries and provided documentation, the complaint says, but the report still shows the errors, in violation of the Fair Credit Reporting Act (FCRA).
Mortgages are the largest items in most people’s credit portfolios, and errors in mortgage servicing can have major impacts on mortgage holders’ lives. In this class action, plaintiff Eugenia Rapp alleges that mortgage servicer Ditech did not use adequate dispute-reporting processes, so that it violated both the Real Estate Settlement Procedures Act (RESPA) and the Fair Credit Reporting Act (FCRA). According to the complaint, the disputes arose after Ditech took over the servicing of her modified home loan, when the company repeatedly furnished derogatory information to credit reporting agencies despite her sending repeated letters with documentation showing that she had made all her payments.
This settles a consolidated class action alleging that the major credit reporting agencies—Equifax, Experian, and TransUnion—violated the Fair Credit Reporting Act (FCRA) as well as state laws when reporting debts discharged in bankruptcy.