Electronic Apps and Updates
This very interesting class action describes a chain of events that allegedly led Apple, Inc. to “break” FaceTime for users of older iPhones. The users of the older phones had to upgrade to a new operating system that slowed their phones considerably, buy new phones, or give up FaceTime. The complaint alleges that Apple did this to save itself money.
Lenovo is putting aside $8.3 million for settlement of a class action alleging that it placed problematic software on certain of its computers. The software, by Superfish, is called VisualDiscovery. Users claimed that it slowed down the computers, invaded users’ privacy, and created security risks.
When certain of Apple’s iPhones began shutting down at odd times, Apple released a supposed fix for the problem. The complaint for this class action claims that the fix hid the real defects, in both the phones and certain models of iPads, and made the devices’ performance worse. According to the complaint, the batteries in the devices are inadequate to keep up with the ever-increasing demands of Apple’s operating system.
TCL Communication is settling a class action alleging that it removed LTE Band 12 frequency from Alcatel One Touc Idol 3 smartphones. The plaintiffs claimed that the removal was done via a software update and that it greatly reduced the functionality of the phones.
Did Apple “throttle” older iPhones in order to get customers to buy new models? According to the complaint for this class action, the company put out an update that was meant to help with battery problems but which did this by slowing the phones’ performance, a problem the company did not tell users when they upgraded.
Do Apple updates intentionally slow down older iPhones? This complaint claims that it does, that there’s a partial fix, and that Apple has deliberately not told consumers about either one. The models involved are the iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7, or 7 Plus. Apple claimed that its 10.2.1 update would improve security and “power management during peak workloads” and prolong the life of the device. According to the complaint, on December 20, 2017, Apple finally admitted that its latest iOS updates deliberately showed the phones’ performance.
This settlement resolves several cases brought against companies that developed apps for Apple iPhones, iPads, and iPod Touch devices. The complaints allege that versions of the Foodspotting, Foursquare, Gowalla, Instagram, Kik, Path, Twitter, and Yelp apps collected contact data from users’ devices, and that this was an invasion of privacy.
In this class action lawsuit it is alleged that owners of the iPhone 4S were harmed when their devices updated to defendant to a new version of defendant Apple's operating system (iOS 9), as the software caused significant slowing of the iPhones and interference with normal daily use. The plaintiff alleges that Apple made explicit representations that the update was compatible with the iPhone 4S and failed to warn owners that accepting the update could substantially hinder the performance of their devices.