Defective Bluetooth Phone
The plaintiffs in this lawsuit allege that Ford marketed and sold an “infotainment” system called MyFord Touch with features such as SYNC that are defective. Ford failed to fix the defect at the expense of consumers who are left with a sporadic and dangerous computer system that controls navigation, music, and phone systems.
This lawsuit alleges that Acura’s HandsFreeLink, a unit that allows Bluetooth hands-free calling, has a defect in which it does not shut off. The plaintiffs in this case allege that this defect with the system is a constant drain on the battery system of many Acura vehicles, causing the battery to die which prevents the car from starting. The replacement of the system costs consumers approximately $1,000 and it is not guaranteed to be void of the original problem, leaving many customers to opt out of the feature they initially paid for.