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Deceptive Terms of Service

Cell Phone with Broken Screen

SquareTrade is settling a class action centering on the protection plans it sells for devices such as cell phones. The complaint alleged it did not properly disclose the terms of its protection plans, including that claims can only be brought to arbitration and not to court and that its plans only covered items bought on Amazon.

Zales Store, Part of Zale Delaware

Is a jewelry repair service agreement worthwhile, if you’re making an expensive jewelry purchase? Plaintiff Gordon Henry Lovette believed so, until he actually tried to get jewelry repaired under the agreement. The complaint for this class action alleges that Zale Delaware, Inc.’s jewelry repair service engages in false advertising and does not tell buyers the full story as to the service it does and does not provide.