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Deceptive Business Practices

W. Hargrove Sign

The W. Hargrove Demolition Company, Inc., doing business as Camden Towing, has agreed to settle a class action alleging that the company overcharged for towing. The complaint claims that Hargrove has a contract with the city of Camden, New Jersey which specifies that the rate for vehicle towing is $89.

Indiana BMV Logo

The Indiana Bureau of Motor Vehicles (BMV) has agreed to settle a class action alleging that since January 1, 2002, it has overcharged Indiana residents for certain transactions. The complaint alleges that the amounts that the BMV may charge are set forth in statutes and public laws and administrative rules, but that the charges imposed since at least 2002 are higher than those authorized. 

Mercury Terminal

Mercury Payments has settled a class action alleging that, when processing merchants’ payment card transactions, it:

  1. Marked up fees due to banks, Visa, and MasterCard, rather than pass them through at cost, and
  2. Charged fees that were not authorized by its contracts with the merchants.
Wells Fargo Logo

The complaint for this class action alleges that Wells Fargo Merchant Services overcharged merchants for its processing services, adding on fees and charges that were not included in the original agreement between the merchant and Wells Fargo.

Applebee's Food

Apple-Metro, Inc. operates 37 Applebee’s restaurants in New York City and surrounding areas, one of which is on Broadway, and another of which is in Times Square. The complaint for this class action alleges that both restaurants engage in deceptive pricing practices by adding a mandatory surcharge to meals, one which is not revealed on the menu. While this surcharge is called a tip, the complaint says, the amount is not discretionary to reflect good or bad service, as tips normally are; consumers must pay a minimum percentage or they cannot cash out at the automated terminals at their tables.

U-Haul Trucks

When you plan a moving day, you might feel more certain reserving a vehicle with a company with a guarantee like U-Haul’s: “When you make a truck or trailer reservation, we guarantee to provide you with the equipment size, location and pick up time, as agreed. Should you not receive the equipment size, location and pick up time you agreed to, U-Haul will pay you $50.” According to the complaint for this class action, however, this guarantee is simply one more promise the company doesn’t keep.

This is a settlement of a class action alleging that Staples, Inc. did not accurately credit customer rewards accounts. The plaintiff claims that Staples engaged in unfair and deceptive business practices because it did not disclose that it used a pro rata method of calculating coupon discounts that sometimes lowered the rewards amounts applied to purchases of non-coupon items.