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Volkswagen Sunroof Repairs Not Covered by Warranty Class Action

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2019 Audi A1

This class action brings suit against Volkswagen Group of America and Volkswagen AG, which may have tried to make up for their part in the emissions scandal by offering a longer warranty than other companies. However, the complaint alleges that the company is not properly honoring this warranty, by refusing to cover repairs for leaking sunroofs and by not offering a permanent, warranty-supported fix for the problem.

The National Class for this action is all individuals who, during the maximum time allowed by law, bought or  leased Volkswagen vehicles with sunroofs, including (although not limited to) the Audi A1 Mk2, Audi A3 Mk3, Audi TT Mk3, Audi Q2, Audi Q3, Volkswagen Arteon, Volkswagen Atlas/Teramont, Volkswagen Golf, Volkswagen Jetta, Volkwagen Passat, Volkswagen Polo, Volkswagen Tiguan, and Volkswagen Touran.

The vehicles at issue in this case are model years 2015 to the present, Audi A1 Mk2, Audi A3 Mk3, Audi TT Mk3, Audi Q2, Audi Q3, Volkswagen Arteon, Volkswagen Atlas/Teramont, Volkswagen Golf, Volkswagen Jetta, Volkswagen Passat, Volkswagen Polo, Volkswagen Tiguan, and Volkswagen Touran vehicles that are sold with a sunroof.

The complaint alleges that the sunroof leaks are caused by “defective drainage systems and defective seals” and that they “result[] in damage to the vehicles’ interior[s], including electrical systems, audio systems, upholstery, carpet, roof headliners, seats, and more.” Also, it says, “Damage to the electrical systems causes certain features of the car to malfunction.”

This can be serious: “Consumers have experience the forward/front and rear sensors malfunctioning which causes the vehicle to slam on its brakes and stop on its own—even when the vehicle is moving at high speeds in the middle of the road.”

The complaint quotes customer postings from the National Highway Traffic Safety Administration (NHTSA) and other sites complaining about the leaks and the lack of a permanent fix for them. 

According to one posting, a VW Alltrack owner has suffered staining and mold growth inside the vehicle. According to another, a Golf Sportwagen owner, when presented with a $1,600 cost for his fourth trip to the dealership to try to get the problem fixed, refused the repair and duct taped his roof closed. A third mentioned all the warning lights coming on, including for the air bag, the stabilization system, and the headlight system, and the car not shifting out of first gear.

The complaint claims that Volkswagen has known about the defect since at least 2016 and has issued five technical service bulletins on it. However, the company is not informing customers about the problem. 

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