The new features of Honda Sensing, a system installed in certain 2017 Honda CR-V models, would seem to make the cars safer. However, the complaint for this class action claims that the system malfunctions and therefore makes them more dangerous.
The Nationwide Class for this action is all persons in the US who have bought or leased a 2017 Honda CR-V EX, EX-L, or Touring. Texas, Tennessee, and Colorado classes have been proposed as alternatives.
The Honda Sensing system was installed in Honda CR-V models EX, EX-L, and Touring as standard equipment. It includes the following features:
However, the plaintiffs in this class action found the system created confusion and even problems because it malfunctioned while they were driving.
Plaintiff Kathleen Cadena’s Honda Touring repeatedly alerted her and accelerated and decelerated without her input, even though the vehicle in front of her was at least fifty feet ahead, and braked for no reason.
Plaintiff Mukeshbhai Patel’s Honda EX-L repeatedly alerted him to problems with the system, and informed him there were obstructions to the vehicle’s radar, even when there were none.
Plaintiff Steven Geiger’s Honda EX-L repeatedly alerted him to nonexistent problems by displaying fault messages.
The complaint claims that numerous other drivers have reported similar problems, including unwarranted fluctuations in speed or unwarranted instructions to brake. It quotes problem reports to the National Highway and Traffic Safety Administration, including multiple problem warnings with the system and sudden unwarranted braking.
The complaint also claims that Honda knows the defect exists because it has sent out a Technical Service Bulletin on the subject to its authorized dealers. Honda tells its dealers to update the millimeter wave radar unit software, but the complaint claims that this does not correct the problem and some dealers have refused to perform the update. According to the complaint, Honda has no real fix for the problem.
The complaint cites breaches of warranty and violations of California’s Consumers Legal Remedies Act and Unfair Competition Law.