Skip to content Skip to navigation

Bait and Switch Tactics

American Airlines Plane in Flight

How would you like to go through all the steps of booking a flight—finding a great offer, inputting your airports, choosing your flights, making sure there are no extra charges, entering your credit card info—and then, after clicking Pay Now, you discover that the price has suddenly risen by as much as $100? That’s what this complaint claims happened to Plaintiff Margaret Schultz when she tried to book flights with American Airlines. The complaint claims that American is running a bait-and-switch scheme. Among the counts, it names breach of contract and unjust enrichment, and requests monetary damages from American.