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Consumer

ACCC Eagle Logo

ACCC Insurance Company issues policies in the states of Mississippi, Alabama, Arizona, Georgia, Louisiana, New Mexico, Texas, and Utah. All of these states require that auto policies provide uninsured/underinsured motorist (UM/UIM) coverage, but the complaint claims that ACCC’s policies do not.

Book Open to Title Page Saying "Telephone Consumer Protection Act"

The Federal Communications Commission (FCC) defines telemarketing as “the initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services.” The complaint for this class action alleges that Paramount Residential Mortgage Group, Inc. (PRMG) sent telemarketing text messages to consumers that violated Telephone Consumer Protection Act (TCPA).

Papers on Clipboard Saying "Debt Collection"

This complaint brings suit against Convergent Outsourcing, Inc. under the Fair Debt Collection Practices Act (FDCPA). At issue are two debt collection letters Convergent is apparently sending around to consumers, which the complaint says are misleading or confusing and violates the FDCPA in several respects.

Smith Volkswagen with Car in Front

The Fair Credit Reporting Act (FCRA) regulates the obtaining and use of credit reports, among other things. This complaint alleges that Smith Volkwagen, Ltd. violated that law when it made as many as seven hard credit pulls on a consumer’s credit reports when she was simply looking around at vehicles and had not entered into an agreement to buy one. 

Container of Breyers "Natural Vanilla" Ice Cream

When Breyers labels an ice cream as being “vanilla” flavor, does that flavor definitely come from vanilla beans? The complaint for this class action claims that Unilever United States, Inc., which owns the Breyers brand, bears responsibility for the deceptive labeling of its “vanilla” ice creams.

Sprout Leaf Logo

Sprout IRA, LLC purports to help people make investments for their retirement accounts. The complaint for this class action alleges that in telemarketing its services via text messages to consumers, Sprout has violated the Telephone Consumer Protection Act (TCPA).

Bill with Words "Final Notice" Stamped in Red

The Fair Debt Collection Practices Act (FDCPA) tries to ensure that consumer debtors are provided with all the information they need to make informed choices and are not confused or misled. The complaint for this class action alleges that Central Credit Services, LLC (CCS) violates the FDCPA because its deadline for special offers appears to conflict with the consumer’s right to verification of the debt.

Gloved Hand Holding Test Tube with Rows of Test Tubes in Background

When a company selects and hires other companies to provide services, such as debt collection, is it responsible for the care they take with sensitive information? The complaint for this class action names Quest Diagnostics Incorporated as a defendant, as well as its vendors Optum360, LLC and American Medical Collection Agency, in a class action that concerns a data breach at American Medical.

Cover of an Issue of Cook's Illustrated Magazine

Michigan has a Preservation of Personal Privacy Act (PPPA) that forbids the selling of magazine subscriber information to third parties. The complaint for this class action alleges that America’s Test Kitchen, LP (ATK) violated this law by selling the information of subscribers to Cook’s Illustrated and other publications.

Figure Carrying Letters D-E-B-T on Its Back

When evaluating a debt collection letter under the Fair Debt Collection Practices Act (FDCPA), the normal standard for whether a debt collector has made things clear is whether the “least sophisticated consumer” would understand the meaning or be confused by it. Most of this complaint concerns allegations that a debt collection letter sent out by Capital Management Services, LP is not as clear as required by the law.

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