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Consumer

Robot with Headphones at Desktop Computer

One of the most common types of class action brings suit against telemarketers under the Telephone Consumer Protection Act (TCPA). In this case, the complaint alleges that LendUp Global, Inc. violated the TCPA by contacting consumer cell phones using an automatic dialing system and/or an artificial or prerecorded voice.

Fax Machine with Paper Coming Out Labeled "Spam"

The Telephone Consumer Protection Act (TCPA) covers all kinds of telemarketing, including regular voice calls, recorded calls, voicemails, text messages, and faxes. The complaint for this class action alleges that Field Research, Inc. sent out unwanted faxes in violation of the TCPA.

Spirit Airlines Plane in Flight

Spirit Airlines has become the butt of late-night comics’ jokes, but this class action makes a truly head-scratching allegation. It claims that Spirit sells passes that purportedly allow customers to skip normal airport security procedures. As the complaint notes, Spirit “has no intent or ability to provide such a service…”

Alphera Financial Services Logo

Consumer reporting agencies (CRAs) play an outsize role in people’s lives these days, with even prospective employers and landlords asking for consumer reports. The Fair Credit Reporting Act (FCRA) governs the activities of CRAs and also of the companies known as furnishers that provide information to CRAs. The complaint for this class action alleges that BMW Financial Services NA, LLC has furnished erroneous negative and derogatory information on consumer credit reports and has failed to properly investigates disputes.

Cover of Vogue Magazine Featuring Rihanna

Now that people pay for so many things through electronic means, it’s become easy for companies simply charge them again for things they never consented to. The complaint for this class action alleges that Conde Nast Entertainment, LLC charges consumers’ credit or debit cards for automatic renewal or continuous service subscriptions without first getting the consumers’ affirmative consent. 

Experian Logo

Identity theft is becoming an ever-larger problem, with the increasing number of data breaches and their increasing size. The complaint for this class action alleges that Experian Information Solutions, Inc. failed to note on a consumer report that an account with VW Credit, Inc. was disputed, and that it thereby violated the Fair Credit Reporting Act (FCRA).

Box of FatBoy Ince Cream Sandwiches

This is one more in a line of class actions challenging the designation of certain ice creams as “vanilla.” Casper’s Ice Cream, Inc. claims that its FatBoy brand ice cream sandwiches contain vanilla ice cream, but this complaint claims that this is improper based on the labeling rules for ice cream.

Honda Display Screen

How important is the proper operation of a display screen in a vehicle? Very, says the complaint for this class action. It alleges that the screens in American Honda Motor Co., Inc.’s CR-V EX, EX-L, and Touring models malfunctions in ways that cause driver distraction, particularly at night, and prevent operation of certain features, like navigation. 

Choice Home Warranty Logo

What is there to say about the number of companies that continue to violate the Telephone Consumer Protection Act (TCPA)? The complaint for this class action alleges that Home Warranty Administrator of Arizona and CHW Group, Inc. (which does business as Choice Home Warranty) are the culprits, contacting consumer cell phones in violation of the law. 

Package of Dreamhouse Fine Foods Praline Pecans

What is “evaporated cane juice”? The complaint for this class action claims that it’s nothing more or less than sugar. It also alleges that the use of this term in the ingredient list of Rite Aid Corporation’s praline pecans instead of the simpler word “sugar” is deceptive, leading consumers to think the snack is healthier than it really is.

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