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Consumer

Cover of Reader's Digest, a TMB Publication

California passed its Automatic Renewal Law (ARL) in 2009, to prevent companies from extending subscriptions of various types without agreement from the consumer. The complaint for this class action alleges that Trusted Media Brands, Inc. (TMB) has violated this law by automatically renewing consumer subscriptions to its magazines.

Small Bank of America Branch

Interest is owed only until a borrower has paid off a loan, correct? Or do some institutions believe that they can go on collecting interest after that day? The complaint for this class action alleges that Bank of America, NA collects post-payment interest on certain housing loans, and that it should not be doing so.

Stethoscope Lying on Counter

Ametros Financial Corporation offers “post-settlement medical administration services.” This means that when a person receives a settlement, for example, from a liability lawsuit or workers’ compensation, Ametros offers to manage those funds. However, the complaint for this class action alleges that the company does not deliver on what it offers.

Colorful Apple Logo

This very interesting class action describes a chain of events that allegedly led Apple, Inc. to “break” FaceTime for users of older iPhones. The users of the older phones had to upgrade to a new operating system that slowed their phones considerably, buy new phones, or give up FaceTime. The complaint alleges that Apple did this to save itself money. 

Headrests with Mercedes Symbol

Even protective features in vehicles may malfunction. This class action sues Mercedes-Benz USA, LLC, Daimler AG, and Grammer AG for their headrests. The issue? The complaint claims that the headrests, designed to prevent whiplash, may spring forward on their own, causing injury or creating accidents.

Open Book with Title Page Saying "Telephone Consumer Protection Act"

A 2016 statement of the chairman of the Federal Communications Commission (FCC) notes, “Robocalls and telemarketing calls are currently the number one source of consumer complaints at the FCC.” This comment came twenty-five years after the passage of the Telephone Consumer Protection Act (TCPA). The complaint for this class action alleges that HomeAdvisor, Inc. made unwanted calls to consumer cell phones in violation of that Act.

Policeman Reaching Out of Cell Phone

Exit Realty Florida is a sub-franchise of a Canadian company which intends “to expand the Exit brand throughout the state of Florida with over 350 profitable franchises and 10,000 sales associates.” How does it intend to advertise itself? Unfortunately, it seems to have chosen to use telemarketing. The complaint for this class action alleges the company violated the Telephone Consumer Protection Act (TCPA) by unlawfully sending text messages to consumers.

Papers on Clipboard Saying "Debt Collection"

The Fair Debt Collection Practices Act (FDCPA) requires that debt collectors provide consumers with certain information, either at their initial contact with the consumer or within five days of it. The complaint for this class action alleges that Medical Data Systems, Inc., which does business as Medical Revenue Service (MRS) misled consumers by telling them they should dispute debts in writing. 

GoDaddy.com, LLC provides products and services related to website. The complaint for this class action alleges that it sends calls and text messages to customers to encourage them to buy more from it, without first getting their permission for this telemarketing. According to the complaint, this is a violation of the Telephone Consumer Protection Act (TCPA).

Ball and Chain Marked "DEBT"

The Fair Debt Collection Practices Act (FDCPA) is meant to protect consumers from improper, misleading, or abusive debt collection. California has a similar state law, the Rosenthal Fair Debt Collection Practices Act (RFDCPA). The complaint for this class action claims that Monarch Recovery Management, Inc. has violated both laws in the way it represents the consumer’s right to dispute the validity of the debt.

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