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Consumer

Policeman Reaching Out of Cell Phone

The Telephone Consumer Protection Act (TCPA) places limitations on how businesses may contact consumers. These limitations are valid for debt collectors as well. The complaint for this class action alleges that Eagle Recovery Associates, Inc. ignored an attorney’s letter in order to contact the plaintiff in this case, in violation of the TCPA.

Bill Stamped with Words "Past Due"

The Fair Debt Collection Practices Act (FDCPA) requires that debt collectors provide certain information to consumer debtors, either at the first communication or within five days thereafter. One of those pieces of information is the amount of the debt, including whether and how the amount will increase. The complaint for this class action alleges that Universal Fidelity, LP has sent out debt collections letters that do not state the amount of the debt at all. 

Totaled Vehicle Sitting Across Road

When an insurance company must pay the actual cash value (ACV) of a total-loss vehicle, what should that include? The complaint for this class action alleges that Imperial Fire and Casualty Insurance Company does not include amounts for sales tax or title and registration fees in calculating ACV. Its refusal to pay these amounts, the complaint says, is a breach of contract. 

Bank of America Sign Against Blue Sky

With more and more parties insisting on obtaining credit reports, not just for prospective borrowers but also for prospective tenants and employees, it’s clear that credit reports must be accurate. The complaint for this class action alleges, however, that Bank of America, NA has reported “erroneous negative and derogatory information” on customers to credit reporting agencies. It brings suit under the California Consumer Credit Reporting Agencies Act (CCCRAA).

Woman's Shoulder and Upper Arm Taped Up with Rocktape

RockTape’s tagline is “Go stronger, longer.” The complaint for this class action brings suit against its maker, Tumbleweed, and its owner, Implus Footcare, LLC, claiming that that and other statements about the benefits of RockTape are simply not true.

Box of Just For Men Hair Dye

The complaint for this class action alleges that Just for Men hair dye contains a substance called p-phenylenediamine, or PPD. According to the complaint, not only can PPD irritate skin, it can take the pigment out of it, and the patch test the product orders consumers to take before each use can increase chances of an allergic reaction.

Cell Phone in Circle with Strikethrough

Under the Telephone Consumer Protection Act (TCPA), businesses must have consumers’ prior express written consent to place calls to their cell phones. However, the consumer may revoke this consent later. The complaint for this class action alleges that Capital One, NA continued to send text messages even after consent was revoked.

Comenity Bank Logo

According to the complaint for this class action, Comenity Bank “bears the dubious distinction of perhaps being the most abusive robocalling debt collector in the country.” The complaint brings suit not under debt collection laws but primarily under the Telephone Consumer Protection Act (TCPA).

Lyft Logo

Does Lyft, Inc. look for drivers via calls which violate the Telephone Consumer Protection Act (TCPA)? The complaint for this class action alleges that Lyft “has a policy and regular practice of placing calls, or knowingly sanctioning such calls, to consumers using a prerecorded or automated voice and an ATDS” or an automated telephone dialing system. 

Keller Williams Realty Logo

Does Keller Williams Realty, Inc. teach its realtors to break the law? The complaint for this class action alleges that, during their training, Keller Williams realtors are told to get leads and to make calls with automatic dialing systems, in ways that may violate the Telephone Consumer Protection Act (TCPA).

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